T38Fax.com Fax Over IP (FoIP) Service — Terms and Conditions

This agreement (“Agreement”) (including the General and Specific Terms set forth below) contains all of the terms and conditions between T38Fax Incorporated (“we,” “us,” “our” or “T38Fax Incorporated”) and you (“you,” “User,” or “Customer”) and governs the use of the T38Fax service (the “Service”) offered at T38Fax Incorporated’s web sites (the “Site” or “Website”). Please read this Agreement before using the Site and the Service. Use of the Site constitutes an agreement to all terms and conditions in this Agreement. By using this Site, all Users do hereby represent, warrant, understand and agree that they have read this Agreement and understand, agree to and accept all terms and conditions contained herein. If you do not agree to any of the terms set forth herein, you may not use this Site.

General Terms

T38Fax Incorporated owns and operates an IP based T.38 Fax Over IP (FoIP) service and related Website. The Service and Site are provided to Customers according to this Agreement. The Agreement applies to the Service, Site and any devices utilized, such as a fax server, SIP Gateway, Analog Telephone Adapter or any other device (“Device”) used to access the Service. By activating the Service you will affirm:

• You understand and intend that the Agreement is a legally binding agreement equivalent to a signed, written contract.
• You will use the Service in a manner consistent with all applicable laws and regulations and in accordance with the terms of this Agreement and any other applicable rules or conditions that govern the use of the Service as they may be amended from time to time.

Use of Service

The Service uses the T.38 FoIP extension of the SIP standard as defined in ITU-T Recommendation T.38 (11/15) to convert fax transmissions from audio to data for reliable transmission over LAN/WAN data networks. These optimizations are specific to facsimile transmissions. T38Fax is not a Voice Service Provider, and use of the Service to transmit voice calls is expressly prohibited.

You will not use the Service for any purpose that is unlawful, abusive, intrusive on another’s privacy, harassing, libelous, defamatory, threatening or hateful, or in any other way that would violate any applicable governmental law (any of the foregoing being a “Prohibited Use”). You hereby agree to indemnify and hold harmless T38Fax Incorporated against any and all liability, claims, suits, losses, costs and legal fees caused by, arising out of, or resulting from any Prohibited Use. You agree to use the service for traditional fax calls of duration comparable to that of the average small business customer presently utilizing T38Fax Incorporated’s service and will not employ methods, devices or procedures to use the fax services excessively or for means not intended by T38Fax Incorporated.

While the Service may be used to send and receive international faxes, we do not represent that the use of the Service is appropriate in locations outside the United States. If you choose to use the Service from outside the United States, you are responsible for compliance with any and all governing foreign and local laws. You may not reverse engineer, distribute, publish, display, modify or in any way exploit the configuration parameters which we provide as a means to access the Service.

Eligibility

Our services are void where prohibited by applicable laws. Our Service is offered only to individuals who may enter into legally binding contracts under applicable law. Without limiting the foregoing, our Service is not available to minors under the age of eighteen (18) within the jurisdiction or under the control of the United States or to anyone who may not be able to enter into a legal binding contract within such person’s jurisdiction. Any misstatements and/or misrepresentations regarding the age, background, experience and/or eligibility of any Users of the Service are not the responsibility of T38Fax Incorporated. T38Fax Incorporated does hereby expressly disclaim any liability whatsoever for any misstatements and/or misrepresentations made by any Users of this Site or the Service. Users do hereby represent, understand and agree to hold T38Fax Incorporated harmless and to indemnify T38Fax Incorporated for any misstatements and/or misrepresentations, whether made intentionally or not, made by any Users of this Site or the Service.

Protection of Minors and Use of Service for Obscene Material

Users of this Site or the Service should monitor children’s use of the Internet. T38Fax Incorporated’s Sites and Services are intended for people 18 or over. T38Fax Incorporated will not knowingly collect any information from children under 13. T38Fax Incorporated takes all laws and regulations governing children’s access and use of Internet and communications networks very seriously. We do not assume any responsibility for any misrepresentations regarding your age or parental consent when using this Site. Should we determine that you provide any false information to us when using this Site, your Service will be terminated immediately. T38Fax Incorporated expressly disclaims any liability whatsoever that may result from any unauthorized use of any User’s account or information obtained as a result of using this Site or the Service.

Specific Terms and Conditions

Pre-Paid Service

Payment for Service and applicable taxes and fees is billed on a pre-pay basis. You must provide a valid credit card at the time you sign up for the Service. T38Fax Incorporated reserves the right to suspend or terminate your Service until you provide a valid method of payment. Suspension or termination of your Service leaves you liable for all accrued charges and fees associated with the collection of such payment. You must notify T38Fax Incorporated in writing within seven (7) days after receiving your credit card statement if you dispute any T38Fax Incorporated charges on that statement. You are responsible for paying all charges accrued on your account, even if you did not use, or authorize the use of, the Service.

Expiration of Pre-Paid Credits

Pre-paid credits expire ninety (90) days from the date credit is added to your account via credit card transaction. Credits added to an account that remains unused after ninety (90) days will be forfeited regardless of usage or activity during the ninety (90) days. All applicable taxes and fees paid are nonrefundable after ninety (90) days.

Restrictions and Service Limitations

“900” Numbers. You acknowledge that we have informed you that the Service does not permit faxes to 900 numbers or other such traditionally voice-centric pay per call services. Circumventing pay per call blocking will incur a $1.00 per call charge or actual cost, whichever is greater.

Theft. You are responsible for canceling your Service if you believe the credentials are lost or stolen. Failure to do so may result in additional charges to you.

Service Termination. T38Fax Incorporated reserves the right to terminate the Service at any time with or without notice and for any reason. You agree that T38Fax Incorporated shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

Equipment. Because any Device used in connection with the Service is provided by the User, User is solely liable for the obsolescence, malfunction or other failure on the part of any Device.

Privacy. Personal data and certain other information submitted by you are subject to our Privacy Policy. Fax over IP communications are transmitted over public networks including the Internet. You acknowledge that T38Fax Incorporated is not liable for any loss of privacy arising out of use of the Service.

Release

Because we are not involved in the actual contact between Users, in the event that you have a dispute with one or more Users and/or any parties unrelated to T38Fax Incorporated (including, but not limited to, any clients of T38Fax Incorporated), you release T38Fax Incorporated (and our officers, directors, principals, agents, investors, subsidiaries and employees) from all claims, demands and damages (actual and consequential) of every kind and nature whatsoever, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

Your Information

“Your Information” is defined as any information you provide to us in the registration process, through any email feature, electronic submission or transaction or through traditional mail. You are solely responsible for Your Information, and we act as a passive conduit for your online distribution and publication of Your Information.

With respect to Your Information, it: (a) shall not be false, inaccurate or misleading; (b) shall not be fraudulent or involve the sale of counterfeit or stolen items; (c) shall not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (d) shall not violate any law, statute, ordinance or regulation; (e) shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (f) shall not be obscene or contain child pornography; (g) shall not contain any viruses, Trojan horses, worms, time bombs, cancel bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (h) shall not create liability for us or cause us to lose the services of our ISPs or other partners, affiliates, Users or suppliers.

Agent Access

User acknowledges and agrees that, if its account is created with T38Fax Incorporated through an agent, such agent will have access to User’s account for the purposes of establishing the account and configuring it from time to time. In connection with such access, the agent shall have all the rights and protections afforded and extended to T38Fax Incorporated in this Agreement.

Billing and Payment Policy

Certain Users of the Site are obligated to pay for the Service offered therein, unless specifically notified otherwise. T38Fax Incorporated will charge a User’s credit card according to the agreed upon fee between User and T38Fax Incorporated for use of the services of the Site, plus any applicable taxes and fees. Users will pay fees according to the applicable Price Menu set forth on the T38Fax Incorporated Site. No additional notice or consent will be required for billings to User’s credit card for all amounts (including taxes and fees, late charges, and cancellation fees). You must promptly notify us of any change in your invoicing address or changes related to the credit card used for payment. Your payment obligations survive any termination of this Agreement. While T38Fax Incorporated will use its best efforts to ensure the privacy of all credit card and other personal information, we expressly disclaim any liability for any damage that may result should any such information be released to any third parties. T38Fax Incorporated will use a third party service to process your credit card information. T38Fax Incorporated is not responsible for any of the services offered by third parties.

Late Payments/Disputes

For any payment returned for nonpayment or for any credit card charge backs, we will assess an additional fee of twenty-five dollars ($25.00 USD) and we may, without notice to you, suspend Service and/or terminate this Agreement, in addition to all other remedies. All amounts due, including taxes and fees and any disputed amounts, must be paid by the due date regardless of the status of any objection. All communications concerning disputed amounts owed, including any instrument tendered as full satisfaction of the amounts owed, must be: (i) in writing, (ii) marked “Billing Dispute” on the outside of the envelope, (iii) sent to the address provided in the Notices section below, and (iv) received by us within sixty (60) days after posting of the invoice or sixty (60) days after T38Fax Incorporated’s attempt to charge your credit card, as the case may be.

Notices

We may send you notices by mail or electronic means, in our sole discretion. Notices to you shall be effective 1) three (3) days following the date deposited in the U.S. Mail or delivered to a nationally recognized courier or delivery service to your address as kept in our files and/or 2) immediately upon our transmission using an electronic means such as email or text messaging service. You are responsible for notifying us of any changes in your mailing or email address. Written notice to us shall be effective when directed to:

T38Fax Incorporated
1020 E Main St
Norristown, PA 19401

Your notice must contain specific information adequate to identify you and your Service.

Modification of the Terms of this Agreement

T38Fax Incorporated reserves the right to make changes to this Agreement from time to time. Notice to Users of any substantive and/or material changes to this Agreement or any of T38Fax Incorporated’s policies shall be posted on the Site as such changes are made from time to time. It is the responsibility of the User to review the terms of this Agreement each time any Users view the Site.

Term of Agreement

This Agreement will become effective with respect to the User immediately upon any use by the User of the Site or Service and shall remain effective unless terminated by either party as provided hereunder. You may terminate this Agreement by providing T38Fax Incorporated with written or email notice of such termination which shall be effective immediately upon receipt. T38Fax Incorporated may terminate this Agreement, with or without notice, with any User immediately for any breach of this Agreement or any applicable policy.

Ownership and Intellectual Property Rights

All text, graphics, editorial content, data, formatting, graphs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively, “Proprietary Material”) that Users see or read on the Site is owned by T38Fax Incorporated or is used with permission of the rightful owner. This Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. Users may not copy, download, use, redesign, reconfigure or re-transmit anything from the T38Fax Incorporated Site without T38Fax Incorporated’s prior express written permission.

Limited License

T38Fax Incorporated grants its Users a nonexclusive, revocable right to use the Site provided that Users do not (i) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, or (ii) modify or attempt to modify the Site in any manner or form.

Modifications to the Site

T38Fax Incorporated reserves the right in its sole discretion to review, improve, modify or discontinue, temporarily or permanently, the Site or Service or any content or information on the Site with or without notice to User. Users agree that T38Fax Incorporated shall not be liable to any User or any third party for any modification or discontinuance of the Site or Service.

Account, Password and Security

You are responsible for maintaining the confidentiality of any password and account number provided by yourself or T38Fax Incorporated for accessing the Site or Service, and you are fully responsible for all activities that occur under your password or account. User agrees to immediately notify T38Fax Incorporated of any unauthorized use of a User’s password or account or any other breach of security.

No Agency

You and T38Fax Incorporated are not legally affiliated in any way by virtue of your membership or usage of T38Fax Incorporated Sites, the Service or intellectual property other than the terms and conditions stated in this Agreement. No independent contractor, agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.

Disclaimer of Warranties

USER EXPRESSLY AGREES THAT THE USE OF THE SITE AND SERVICE IS AT USER’S SOLE RISK. NEITHER T38FAX INCORPORATED NOR ITS AFFILIATES OR LICENSORS WARRANT THAT THE SITE OR SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR SERVICE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED THROUGH THE SITE. THE SITE AND SERVICE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

User agrees not to hold T38Fax Incorporated, T38Fax Incorporated’s principals, agents and employees, officers, directors, or participants liable for any advice, representations and/or services delivered which originated through the Site or were otherwise provided by any User. Under no circumstances will T38Fax Incorporated or its Affiliates be liable to any party for any indirect, incidental, consequential, special or exemplary damages arising from any provision of this Agreement. Furthermore, the aggregate liability of T38Fax Incorporated or its Affiliates arising with respect to this Agreement and the Site will not exceed the total amounts paid by User in the previous twelve (12) months under this Agreement.

Arbitration

Any controversy or claim arising out of or relating to this Agreement or our services shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in the State of Pennsylvania and judgment on the arbitration award may be entered into any court having jurisdiction thereof.

General Provisions

Failure by T38Fax Incorporated to enforce any provision(s) of this Agreement shall not be construed as a waiver of any provision or right. These Terms, and all other aspects of use of the Site, shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict of laws rules. All claims and disputes arising out of these Terms, other than action for specific performance or injunctive relief brought by T38Fax Incorporated, shall be exclusively brought in the federal, state or local courts located in the State of Pennsylvania. These Terms constitute the entire agreement between Users and T38Fax Incorporated with respect to the Site, and supersede all prior agreements or understandings between Users and T38Fax Incorporated with respect to the Site.

Miscellaneous

Nothing in this Agreement shall be construed as making either party the partner, joint venture, agent, legal representative, employer, contractor or employee of the other. This Agreement shall be interpreted in accordance with the laws of the State of Pennsylvania (excluding any rules governing choice of laws) and any legal proceeding arising out of this Agreement will occur in the State of Pennsylvania. This Agreement (and the policies referenced herein and incorporated by reference) constitutes the entire agreement between T38Fax Incorporated and any User with respect to the subject matter hereof.