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Leading the Way in Reliable and Secure Enterprise Fax Over IP Solutions

You’ve never encountered an enterprise Fax Over IP service quite like Power-T.38.

Our fax-optimized T.38 SIP trunking service has been engineered from the ground up to transmit fax signals, not voice signals, by a company filled with career fax industry professionals who remain laser-focused on building innovative facsimile technology. Our enterprise Fax Over IP service delivers high-fidelity faxes at scale, so you never have to worry about losing vital information.

What Sets T38Fax Apart

CONSISTENT T.38

Faxing over SIP is hard to get right. That’s why so many of the leading SIP providers do such a bad job of it, even today. We optimize for reliable fax transmission using T.38 Fax Over IP, a technology that’s been around for years but is often poorly implemented by voice-centric service providers who don’t have the expertise needed to make smart fax choices. Our home-grown T.38 stack is years in the making, runs on every call, and solves fax problems at scale.

ECM ERROR CORRECTION

Speaking of smart choices, we understand that the fax protocol’s Error Correction Mode (ECM)” must be used on every call to make sure the page received looks exactly like the one that was sent. It also helps us deliver predictable, reproducible faxing with the same very low error rates as the traditional phone network (the PSTN).

STATE OF THE ART SECURITY

Many of our customers operate in regulated industries where personal identifying information (PII) and private health information (PHI) must be carefully protected, so we’re familiar with the InfoSec implications of faxing over SIP. That’s why we’re pleased to offer VPN connections to any customer who wishes to secure their data in motion, and why we’re SOC II certified.

PREMIUM FAX SUPPORT

Perhaps the best reason to rely on T38Fax, though, is the unlimited, relentlessly fax-oriented technical support and customer service you’ll receive from a company that doesn’t just support the product — we genuinely believe support IS the product.

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Frequently Asked Questions About T38Fax

Learn more about our enterprise Fax Over IP service using the T.38 fax protocol. Our FoIP services are tailor-made for businesses and organizations that need lossless fax transmissions at scale.

What is T.38 fax over IP?

T.38 is a protocol that enables the transmission of fax documents over IP networks. It converts traditional fax signals into digital data, allowing for more efficient and reliable fax communication.

What is T38Fax’s pricing like?

We offer simple, usage-based pricing with unlimited free porting, no activation fees, no minimum term, and no volume commitments. Automatic discounts begin at 10,000 minutes/month. Questions about our pricing? Contact our Sales Team.

What devices is T38Fax compatible with?

You can find everything we’ve tested ourselves in the Compatibility List section of our Knowledge Base. You’ll find everything there from fax servers, to soft switches, IP-PBX (private branch exchange) systems, ATAs (analog telephone adapters)and even a few desktop fax machines with native T.38 support. In theory, if it speaks T.38 FoIP it’ll work with us, so try whatever you like and let our support team know if you have any problems.

Is your T.38 secure?

T38Fax provides guaranteed FoIP security and compliance to all users. We offer optional IPSec VPN tunnels to encrypt the traffic between your network and ours. For an additional monthly charge, we can also provide dedicated private circuits and private direct connections into cloud hosting providers such as AWS.

Is Power-T.38 compliant in data-sensitive industries, such as healthcare?

T38Fax is proud to be HIPAA and SOC II compliant. Because T.38 is a real-time protocol, we never store any private health information (PHI) on our servers.

How do I get started?

We suggest you find yourself a fax device that speaks T.38 and sign up for our 30-day free trial. When the trial ends the account just stops working unless you choose to activate it to a paying account. Free trials include unlimited technical support. Our team loves a challenge, so bring us your fax problems!

Is T38Fax a consumer fax company?

T38Fax sells enterprise Fax Over IP service and support to businesses and organizations that send faxes at scale. Our Power-T.38 product is built from the ground up to solve fax transmission issues in data-sensitive industries and sectors. We are not equipped to assist with consumer fax issues.

Customer Testimonials

Read more to learn why T38Fax is the best T.38 protocol service provider in the business.

5
I have been submitting ports to T38 for over 2 years now. Stefanie and Karen in porting have always gone above and beyond to ensure our ports are submitted in a timely manner. They are always a delight to work with and have provided the highest quality of service one can expect from a provider.  On behalf of everyone at Fusion Networks, we are truly appreciative of T38 and their team’s exceptional level of service provided to us each and every day.
Jennifer Di Lorenzo
Porting Manager, Fusion Networks
5
We have been using T38Fax for 18 months now. We have six locations in three western states, all 24hr healthcare facilities with critical needs in terms of faxing. Our volume is around 6000+ pages per month. Faxes were a constant nightmare when trying to jockey the remaining POTS lines with some voip lines we'd brought in for voice. After several years, we eliminated virtually every problem we had by deploying T38Fax. These guys have a powerhouse solution, rock solid, always up, that plays wonderfully with our pbx (fax to email conversion), and we're happy with the price. Our faxes now are more stable than they were with POTS lines. Major time and energy saver for our IT staff, and myself.
Tyson Frantz
Owner, Guardian Angel Homes
5
Darren and Morgan have both provided superb support for us as we've expanded our operations and grown our footprint. They are detailed, accurate and diligent with their responses to our tickets. They often go the extra mile and work with us in cooperation to help us deliver to our customers the best fax platform possible. On a scale of 1 - 10, I would rate their support @ a 10 for sure!
Tim Winn
Manager, Technical Services, DRNS Software Solutions
T38Fax Testimonials - Provider Flow
5
I have worked with T38Fax.com for about a year an a half and moved hundreds of phone numbers to their service. Their service works well with XMedius Fax Server and has reliability and up-time our customers can depend on. I have a 100% success rate working with their helpdesk staff, namely John and Darren. They are highly knowledgeable and great to work with. Could not recommend them any higher!
Jon Loane
Senior Engineer, Ray Morgan Company
T38Fax Testimonials - RMC
5
We use T38Fax for over 200 of our clients and they work flawlessly. The ease of setup and maintenance is great. Their technical staff is always very fast and knowledgeable, and anything regarding porting of numbers or ordering new lines is fast and easy.
Chad Snowdy
Network Engineer, Data Solutions
T38Fax Testimonials - Data Solutions Incorporated
5
We’ve sent several million faxes since migrating to T38Fax, and we’ve not had a single demonstrable case where faxes fail when using T38Fax but succeed with our previous carrier. Thank you for the outstanding service!
GreenFax
GreenFax
T38Fax Testimonials - GreenFax
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